How to upload media

Upload one or more files to the library, either from the library itself or from a product's media attribute.

Upload from the library

Files uploaded from the library are assigned to the intake workspace, usually Incoming.

  1. In Media, select the intake workspace in the sidebar.
  2. Click Upload.
  3. In the Defaults for this session section, set the details shared by all files:
    • Title: if you leave this blank, each file uses its own name;
    • Type: the media type;
    • Workflow (optional): the workflow to start for each file; you must select it before adding files;
    • Products: use Add products to select the products to link the files to;
    • Create media collection: select the checkbox and enter a Collection title to group the files in a new collection.
  4. Drag files into the Files section, or click the area to select them.
  5. Check the title and type on each file's card. To remove a file, click Remove.
  6. Click Confirm.

If you leave the page before clicking Confirm, the uploaded files will not be confirmed.

When the upload is complete, the Upload confirmed summary appears: click Open collection or Go to Incoming.

If a file is already in the library, the warning "This media is already on PIM" appears: the file is not uploaded again, and the existing media retains its title and type.

Upload from a product

To upload from a product's media attribute, you must be able to edit the attribute and have Edit permission for All or All - My Uploads in both the intake workspace and the attribute's workspace where the media is created. For details, see ‘What you can do with media’.

  1. Open the product and its media attribute.
  2. Click Add media.
  3. Switch to upload mode using the cloud icon.
  4. If the attribute accepts multiple workspaces, use Workspace to select where to create the media.
  5. Add the files and enter a Title and Type for each one.
  6. Click Confirm, then save the product with SAVE.

Media uploaded from a product is created directly in the attribute's workspace, not in the intake workspace.

Add a YouTube or Vimeo video

  1. In the product's media attribute, click Add media.
  2. Switch to upload mode using the cloud icon.
  3. Select YouTube or Vimeo.
  4. For Vimeo, select the Vimeo account.
  5. Paste the link into Url and click Add link.
  6. Check the Title, select the Type and, if required, the Workspace.
  7. Click Confirm, then save the product with SAVE.

If a file or video is already in the library, the warning "This media is already on PIM: it will be linked with its title … and type …" appears. The existing media is linked to the product with its current title and type and, if necessary, assigned to the attribute's workspace.

If confirmation fails, the file remains in the intake workspace and is not linked to the product.